Human Resources Technician
Are you an organized, detail-oriented professional with a passion for providing excellent customer service? Do you thrive in environments where no two days are the same? Join our team in this vital role where you’ll wear two primary hats in support of the City as a Human Resources Technician and as the City Information Desk Receptionist.
In this position, you will:
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Provide confidential and specialized clerical support for programs like recruitment, benefits, risk management, and employee relations.
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Offer assistance to employees and the public, sharing helpful information about City programs and services both by phone and at our Information Counter.
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Handle a variety of essential tasks such as switchboard operation, data entry, and general clerical duties.
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Work Monday to Friday from 8 am to 5 pm, with occasional evening, weekend, or overtime hours. An alternative workweek schedule is not available for this position.
Details:
- Full-time regular position, Monday to Friday from 8 am to 5 pm at City Hall in Simi Valley
- Salary Range from $22.17 to $28.35 hourly (based on qualifications)
- Plus an Excellent Benefits package, see details below
- For the full job description and minimum qualifications, click on the link below
Qualifications:
- Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
- Two years of increasingly responsible clerical or secretarial experience.
- Experience working in human resources or workers’ compensation is highly desirable.
Ideal Candidate
The successful candidate will excel in the following areas:
- Demonstrate outstanding organizational and multitasking skills while effectively prioritizing multiple responsibilities.
- Exhibit exceptional customer service skills during constant interruptions, with a polite and professional attitude.
- Uphold a strong commitment to confidentiality.
- Communicate calmly, diplomatically, and tactfully in all interactions.
- Thrive in a team-oriented environment and show readiness to cross-train for other tasks.
- Be proficient in Microsoft Office applications and demonstrate the capability to adapt to new software and database programs.
- Possess Human Resources experience in a government setting such as a City, County, Public School, or Special District.
Key Responsibilities
- Manage and operate the City Hall Information Desk during City regular business hours.
- Answer questions and direct visitors by phone, in person, and e-mail regarding all City services.
- Draft and send notices and letters to employees.
- Create and maintain employee files with all necessary paperwork.
- Log, track, and route forms and memos to relevant divisions.
- Stay informed about trainings and HR updates to contribute to a monthly newsletter.
- Open and distribute mail to the appropriate staff.
- Compile required paperwork for new hire packets.
- Process invoices and create purchase orders in the database.
- Research and respond to employee verification requests.
- Plan, conduct, and develop training sessions.
- Prepare agendas and minutes for staff meetings.
